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How to Remotely Deactivate a SOLIDWORKS License from an Inaccessible Computer

This article explains how to deactivate a SOLIDWORKS license from a computer that is no longer accessible.

If you need to deactivate a SOLIDWORKS license from a computer that is rendered unusable, you can do so remotely with the help of your Value Added Reseller (VAR). Common reasons include, but are not limited to, a computer crashing, being sold/lost, reformatted, or being broken. 

  1. Identify the License: Confirm the serial number of the license that is active on the unusable computer.
  2. Request Deactivation: Contact your SOLIDWORKS Value Added Reseller (VAR) support team to request the remote deactivation of the license. Provide them with the serial number.
  3. Confirmation of Deactivation: Once the license is deactivated, attempt the activation to confirm that the license is available for use on another machine.

WARNING: Be aware that once a license is deactivated remotely by your VAR, the computer will be ineligible for future activations. This means that if the computer is repaired or components are replaced, it could lead to conflicts if you attempt to reactivate the license on the same machine.


Conclusion

Deactivating a SOLIDWORKS license from an inaccessible computer can be done remotely, allowing you to free up the license for use on another machine. However, be mindful of the implications regarding future activations and the potential need for justification if the computer is repaired.