What Comes With My SWYFT Success Plan?

Reactive Support

Our support team is available to help resolve issues, answer questions, and ensure your systems remain operational.

If you require assistance, you can contact the SWYFT Support Team using the following methods:

Phone Support
616-631-3044

Support is available to help troubleshoot issues, provide guidance, and ensure you remain up and running.

Proactive Success Resources

In addition to reactive support, the SWYFT Success Program provides resources designed to help your team develop new capabilities and improve effectiveness.

Self-Paced Training – Pinnacle Series

Pinnacle Series provides self-paced training designed to help users build skills and deepen their understanding of SOLIDWORKS.

NOTE: Activation is available upon request. Contact your SWYFT representative when you are ready to activate this training benefit.

Weekly Coaching Program – SOLIDWORKS Elite Coaching

SOLIDWORKS Elite Coaching provides ongoing live coaching sessions designed to help teams improve how they use SOLIDWORKS and related tools.

These weekly sessions focus on practical skills, workflow improvements, and best practices used by experienced professionals.

Topics may include:

SOLIDWORKS modeling techniques and best practices
Workflow optimization and efficiency improvements
Design automation and advanced tools
Real-world problem solving and troubleshooting

Participants can attend sessions relevant to their needs, ask questions, and learn from both instructors and other professionals.

NOTE: Activation is available upon request. Contact your SWYFT representative when you are ready to activate this coaching benefit.

Instructor-Led Training Credit

Clients with a SWYFT Success plan receive a $500 credit toward any SWYFT Solutions Instructor-Led Training.

This credit can be applied to approved training courses offered by SWYFT Solutions.

Custom Consultation Sessions

Each organization receives:

Two (2) custom consultation sessions per year

These sessions can be used to:

Discuss optimization strategies
Review workflows and processes
Plan system improvements or new initiatives
Address strategic questions about tools in the SOLIDWORKS portfolio

NOTE: Sessions are scheduled upon request. Contact your SWYFT representative to discuss the agenda and timeline.

The SWYFT team is committed to helping clients succeed. If you have questions about the benefits included in the SWYFT Success plan, or if you would like to learn more about additional tools and software available through SWYFT Solutions, please contact our team for assistance.