What Comes With My SWYFT Support Plan?
Customers with an active SWYFT Support plan have access to the SWYFT Support Team for assistance with questions, troubleshooting, and guidance. This article explains how to contact support and what assistance is available.
The SWYFT Support Team is available to help ensure your systems remain operational and your team can effectively use SOLIDWORKS.
Support can assist with:
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Troubleshooting issues with SOLIDWORKS
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Answering product or functionality questions
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Providing guidance on system usage
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Helping ensure your environment stays operational
Contact Methods
You can contact the SWYFT Support Team using the following methods:
Email Support
Email support requests can be submitted at: support@swyftsol.com
Submitting a request by email allows the support team to review your issue and respond with troubleshooting steps or additional questions if needed.
Phone Support
You can also contact the support team by phone: 616-631-3044
Phone support is recommended when immediate assistance is required or when an issue needs real-time troubleshooting.
Online
Submit a ticket through the SWYFT support form: https://www.swyftsol.com/support
Submitting a ticket through the support form is a convenient way to send your request directly to our support team.